Terms and Conditions

GENERAL

These terms and conditions govern and apply to the provision of all discount prices and related services ("Services") by The Trustee for ACG Trust trading as ShopRite Pty Ltd ABN 24 952 636 769 which includes ShopRite's successors and assigns.

SHOPRITE PTY LTD COMMITMENT

ShopRite's obligation to a user of the Services ("Member") is to use its reasonable endeavours from its established database to ascertain and communicate to the Member where a sound price or "value added" product can be obtained. NO other legal relation is created between ShopRite and the Member.

NO OBLIGATION FOR MEMBER

The Member is under NO obligation to acquire any product or service unless and until the Member contracts with the Retailer to do so.

COMMISSIONS

By using the Services the Member EXPRESSLY ACKNOWLEDGES that ShopRite has or will be entering into arrangements with Retailers, which will entitle ShopRite to receive commissions or other benefits from Retailers as a result of the referrals of the Members and the Member's purchase to the Retailer. Full details of the relevant arrangement are available on request by the Member to ShopRite Pty Ltd.

LIMITATION OF SHOPRITE PTY LTD OBLIGATIONS

By using the Service, and in consideration of the Services, the Member also EXPRESSLY ACKNOWLEDGES AND AGREES that:
a) ShopRite Pty Ltd gives no warranty, representation, guarantee or other assurance whatsoever (expressed or implied):
as to the relevant product or service to be provided by the Retailer, its quality, availability or suitability for any purpose;
concerning the Retailer, its financial, industry or professional standing or its preparedness to honour its quote;
that the price quoted by the Retailer is available for the product or service;
b) The Member relies upon their own judgement and enquires with respect to its contractual relation with the Retailer.

ORDERS FOR DELIVERY

The terms of this section apply where you request that products be delivered to you.

Deliveries will be made to the address you specify. This address must be an address within Australia and cannot be a PO Box or freight forwarding location.

We do our best to deliver to you on your requested delivery date and will contact you as soon as possible if that cannot be done.

Deliveries will be made to you by a contracted retail delivery driver, a contracted delivery company or direct from the supplier. We retain the discretion to select the most appropriate method.

You must be at the address you specify to accept the delivery on the requested date. The delivery can be made at any time during the day. If you aren’t at the address on the requested date when we deliver we will leave a card with information on how to arrange another delivery date and you will be liable for any redelivery charges.

If you wish to change the delivery date or address you must let us know at least 48 hours prior to the dispatch of goods.

Please note, depending on your location and where we are shipping the goods from, the dispatch date could be up to 14 days prior to the delivery date.

You must advise us of any difficulties that may be involved in the delivery. If your order is above a particular size, or the location you have specified that we need to deliver to suggests that it may be difficult to reach (such as upstairs at a block of flats) we may ask you to confirm any difficulties that may be involved in the delivery, however, our omission to do so does not limit your obligation to advise of any difficulties. If you don’t state the situation correctly and on arrival the driver deems it to be a difficult location you will be liable for any extra charges including redelivery fees and the cost of an extra person to assist. You are responsible for ensuring there is suitable access to the location where goods will be left.

ORDERS FOR PICK-UP IN STORE

The term applies where you select to pick up products from one of the retail stores we allocate for collection.

If you do not pick up your goods within 14 days of being informed they are ready for pick up, the store reserves the right to allocate those goods to another customer and reorder the goods for you. If the goods are no longer available from the supplier then a substitute product of similar specification may be supplied.

If you do not pick up the goods within 1 month of the date of the order, the retailer reserves the right to cancel the order and return payment to you less an administrative fee of 10% of the value of the goods.

REFUND POLICY

New, unopened items may be returned up to 7 days from receipt, except for the following goods which cannot be returned or refunded at any time to a retailer:

  1. Any product missing the serial number or UPC
  2. Software products, downloadable or physical
  3. DVDs, BluRays and other movies including downloadable movies
  4. Music CDs and downloadable music
  5. Computer and console games
  6. Gift cards and gift certificates
  7. Pay As You Go (or prepaid) phone cards
  8. Prepaid game cards (Xbox Live, Wii Points, etc.)
  9. iTunes vouchers
  10. Special orders placed on a customers behalf

Items must be in their original packaging and be resalable as new.

You must return the product to the retail store where you picked the product up or, in the case of delivered products, deliver (at your cost) the product to the place of dispatch. Where you request, we may arrange (at your cost) for the goods to be collected from you and transported to us.

A refund for items returned in accordance will be issued usually within 7 but no longer than 28 days.

Refunds will only be made to the credit card or PayPal account used to make the purchase.

A retailer reserves the right to deduct any direct costs associated with transactions such as delivery fees and supplier restocking charges.

CREDIT CARD PAYMENTS

Due to company policy and in the interest of fraud prevention, we reserve the right not to accept Credit Card payments for certain transactions, payment via bank transfer is accepted.

This policy is reviewed on an ongoing basis.

PAYPAL & CREDIT CARD FRAUD

We employ the latest in Secure Sockets Layer (SSL) technology from Norton and PayPal PayFlow secure payment gateway to secure our payment systems.

To the extent permitted by law, we will not be responsible for any damages or consequential losses (whether direct or indirect) suffered by a customer whose credit card or PayPal account is fraudulently used or is used in an unauthorised manner.

AVAILABILITY OF GOODS

If for any reason beyond our reasonable control we cannot supply a particular item we will notify you as soon as possible.

MEMBERSHIP APPLICATIONS

ShopRite Pty Ltd reserves the right to decline membership applications with incomplete or incorrect information.

ShopRite Pty Ltd reserves the right to decline membership applications where there may be a possible conflict of interest to any affiliated union, association or organisation.

ShopRite Pty Ltd is only available to current members of participating unions, associations or organisations within Western Australia.

VARIATIONS

ShopRite Pty Ltd may vary these terms and conditions at any time and reference in any associated documentation or dealing to "ShopRite Pty Ltd Terms and Conditions" is a reference to the current "ShopRite Pty Ltd Terms and Conditions."

PRICES

Recommended Retail Price/s and/or any other form of Maximum Recommended Retail Price (inc. GST) quoted on our website (Savings Directory) are subject to change in accordance to the manufactures policy agreement. This does not include retailer charges. ShopRite Pty Ltd does not take responsibility for showing the changes made to Recommended Retail Prices by the manufacturer after the publication of the product on our website.

Quoted ShopRite Pty Ltd prices cannot be guaranteed due to frequent fluctuation, exchange rate movements, human error etc.

ShopRite Pty Ltd does not permit its staff members to provide quotes via email.

COPYRIGHT & TRADEMARKS

(a) All Material on and used on this Website, including all text, graphics, logos, page headers, button icons, images, audio clips, digital downloads, data compilations, software and scripts, is owned or licensed by us, and is protected by Australian and international copyright laws. The compilation of all content on this site is our exclusive property and protected by Australian and international copyright laws.  You may not copy, redistribute or otherwise reuse any of the Material or content of this Website at any time. Except where necessary for and incidental to personally viewing the Material on this Website via your web browser, or as permitted under the Copyright Act 1968 (Cth) or other applicable laws, no Material on this Website may be reproduced, stored (for any period of time) in an electronic or other retrieval system, modified, adapted, uploaded to a third party location, framed, performed in public, or transmitted, in any form by any process whatsoever, without our specific written consent.

All other trademarks not owned by us that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

AVAILABILITY OF THIS WEBSITE

(a) As electronic services are subject to interruption or breakdown, access to our Website is offered on an "as is" and "as available" basis only.

(b) We may impose limits or restrictions on the use you may make of our Website. Further, for security, technical, maintenance, legal or regulatory reasons, or due to any breach of these Terms of Use, we may withdraw the Website at any time and without notice to you.

(c) We may change or remove the Website, functionality or services at any time.

FEEDBACK COMPETITION

Competition is for voucher only and cannot be redeemed for cash or any other form of payment other than a voucher from an electrical supplier used by ShopRite. Voucher is not redeemable on agency brands, Apple or exclusive to supplier products. Members agree that ShopRite can share feedback information with the members Union/Association. Only the members first name and suburb will be disclosed.

WEBSITE INFORMATION ACCURACY

ShopRite Pty Ltd makes every effort to ensure all prices (RRP and Member price); product information and product images are up to date and correct at the time of display. However, we take no responsibility for any incorrect information that may appear and reserve the right to refuse any order, which may contain mistakes. It is the responsibility of the customer to ensure that product information is correct when purchasing/researching any new appliance.

RETAIL PARTNERS AND TRADERS

ShopRite Pty Ltd is not liable for discounts offered by our traders and retail partners. All discounts offered are from their standard pricing only, unless specified otherwise.

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