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Privacy Policy

SHOPRITE Enterprises Pty Ltd
Privacy Policy for ShopRite Enterprises Pty Ltd
Monday 17th January, 2005

Disclaimer

Whilst every effort has been made to ensure that the information supplied on this site is accurate, it is subject to change from time to time. Shop Rite will not accept any liability for any loss or damage which may be incurred by any person acting in reliance upon the information.

Information on this site and in member e-Newsletters is provided on the basis that readers will be responsible for making their own assessments of the matters discussed and are advised to verify all relevant representations, statements and information before acting on any information contained in or in connection with this site.

Any samples of savings made by members are based on actual cases and are to be interpreted only as examples as prices can change daily specific to each case.

Users should refer to the Online Privacy Statement for information about the security of this site.

Online Privacy Statement

Using Shop Rite's service and Union verification
Monitoring our service
How can I access the information/data kept about me?
Promotional material
Collecting, using and disclosing your personal information
Our collection and use of statistical information
Collection of Credit Card details and processing
Shop Rite advertising/offers and links to third party web sites
What to do if you have a question
Changes to Shop Rite's Online Privacy Statement or Privacy Policies

Using Shop Rite's service & union verification

Shop Rite will only collect personal information about you in the normal course of performing Shop Rite business activities, e.g. when placing an enquiry. Such personal information may include:
- Member's full name
- Residential address (no PO boxes)
- Mailing address (PO boxes acceptable)
- Home phone number
- Name of your Union
- Union membership number

This information helps us to keep the service exclusive to genuine Union members and also means that member's details are accurate, avoiding the delays that can occur if contact phone numbers or addresses are not current. Verification of the member's eligibility to purchase through Shop Rite will be checked with the member's Union. Failure to comply with our policy may result in loss of service.

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Monitoring our service

Members who consent to receive from time to time Shop Rite material about our products and services may be approached by Shop Rite to assist us in monitoring our service and member satisfaction. Members who do not consent to participate in these activities will be removed from such lists.

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How can I access the information kept about me?

If you wish to know what information we hold about you or obtain access to personal data collected by Shop Rite, please send an e-mail to enquiry@shoprite.com.au enquiry@shoprite.com.au setting out your name, the name of your Union, Union Membership ID, and the details of your request. We will endeavor to respond to your request within thirty (30) days.

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Promotional material

It is Shop Rite's policy to maintain a standard of promotional material that complies with our statement regarding third party involvement and advertising. We will not send you "spam" (advertising information) without first asking you whether you wish to have promotional information sent to you. If you are receiving promotional information about Shop Rite or its affiliates and do not wish to receive this information any longer, you may remove your name from our list either by following the instructions on how to withdraw or unsubscribe your information provided within the material, or visiting our website using members log in facilities available to update or remove information. Any Shop Rite promotional material forwarded will be sent to you only from Shop Rite.
Members contacted in regards to business other than Shop Rite related, are to forward in writing information about the trader to Shop Rite Enterprises Pty Ltd. This trader will be struck from the register.

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Collecting, using & disclosing personal information

Shop Rite is totally committed to all users and members' privacy and protects your data and security carefully. We will only collect personal information about you if you knowingly provide it and it will not be released to a third party without your consent unless required by law. We do use your information to improve your membership, however we use only aggregate information so that individuals are never identifiable.

Shop Rite does not share, disclose, sell, distribute, rent, license, share or pass onto third parties personal information collected at our site or which you have provided to us unless we have your consent to do so.

While Shop Rite undertakes all reasonable steps to protect your personal information, no guarantee can be given that information sent over the Internet is always 100% secure. Sending and receiving information over the Internet is at the user's own risk, however we will do everything we reasonably can to ensure your data's security once we receive it.

Only authorised Shop Rite personnel have access to your personal information, which we maintain in a secure environment. It is Shop Rite's policy to never request your credit card details in an e-mail. Do not ever submit your credit card details in e-mail format.

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Our collection & use of statistical information

Shop Rite does not use cookies or web bugs, however with the assistance of our web hosting service, Commerce Australia, we do collect aggregated information on how people use our website/s. This information in itself does not personally identify users, although does identify a user's browser. Commerce Australia's method of collecting information helps us to know what our customers find interesting and useful on our website.

The following core information on the usage of the Shop Rite website/s is obtained:
• The number of page views (or page impressions) that occur on our pages;
• The number of unique visitors to our website/s;
• How long these unique visitors (on average) spend on our website/s when they do visit; and
• Common entry and exit points into our website/s.
This aggregate, non-personal information is collated by Commerce Australia and collected by Shop Rite under secure access.

Shop Rite uses inhouse means to manage advertising on our website and to provide aggregate information on the use of our website. Shop Rite builds anonymous profiles which can be used to tailor their content, promotions and advertising and perform anonymous market research, such as to source which advertisements are effective. We do not collect any personal information that can identify an individual, nor is the information ever merged with personal information such as your name, address or e-mail address, or any information that is considered sensitive or would compromise your privacy.
Members contacted in regards to business other than Shop Rite related, are to forward in writing information about the trader to Shop Rite Enterprises Pty Ltd. This trader will be struck from the register.

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Collection of credit card details & processing

Shop Rite does not provide online credit card purchasing. Therefore credit card details are never stored on our website or our host's server. Collection of credit card details is conducted purely for transactions made either over-the-counter (in person), by telephone or by mail, to the user's discretion. All card details are used for a single transaction only and are recorded purely for accounting purposes.

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Shop Rite advertising & links to third party websites

The Shop Rite website contains links to other websites operated by third parties. These links are not under the control of Shop Rite, and we take no responsibility for the conduct of these entities.

The Shop Rite website may also contain third party advertisements which contain embedded hyperlinks to websites operated by third parties. We do not endorse the use of third party websites and highly recommend you to refer to the relevant advertiser for all information regarding the advertiser and its products and/or services. In some instances, advertisements may contain representations or offers by the third party advertiser, such offers are not made by Shop Rite or its affiliates, and the third party advertiser is solely responsible to you for the delivery of any goods or services you purchase on the third party website.

We will not give any of your personal information to advertisers or any other organisation without your express consent.

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What to do if you have a question

Shop Rite takes any issues concerning privacy seriously and will work to address these concerns should we become aware of ongoing problems or concerns with our website/s. If you have any further queries relating to our privacy policy, or you have a problem or complaint, please contact us via our feedback form.

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Changes to Privacy Policies

Shop Rite reviews its Privacy Statement on a regular basis and we encourage you to read this page occasionally to ensure familiarity with the current policies. Your use of this site will be subject to the most current version of the Online Privacy Statement at the time of such use.

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Terms & Conditions



We hope you enjoy using our service, and we look forward to passing benefits on to you.